That very well may be true or it may just be him trying to cover his hind parts. I’ll give him the benefit of doubt and, certainly, my sympathy there. I fully agree, people have a right to express themselves and expose intolerance and evil.

Unfortunately, there is a huge mistake here.

You need to watch what you say when dealing with your client and on the job. In all forms. I’m sure that his 140 characters or less comment, even being misunderstood, turned his presentation into a waste of time and strained a huge relationship, at least for a moment.

Think about what would have happened if he had twittered towards specifics of the event. He would have been welcomed with consoling arms and apologies instead of animosity and spite.

Mr. Andrews comment was actually made in response to a racial incident he experienced outside of the city. His comment had nothing whatever to do with FedEx or Memphis.

I think people bashed by racists have the right to express themselves – and should call it out so that it isn’t tolerated.